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Economics, Recent Articles

An abundance mentality in business

Christian entrepreneurs may be positioned to help the next generation become entrepreneurs too

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Christian business owners often speak about an “abundance mentality”: the idea that God, in blessing their companies richly, has allowed them to be a blessing to others, providing a stable place of work for their employees while at the same time taking great care of their customers. And God’s generosity enables them to practice generosity to all sorts of good causes too.

I recently had the privilege of speaking with a few Reformed Christian business owners, and I was struck by an additional characteristic of this mindset they shared. These men had a desire to see their valued employees become business owners themselves.

Ryan VanDelft

Ryzer Construction Services
Bellingham, WA

Ryan VanDelft initially started his company without any business partners. He set up Ryzer Construction Services after moving across the border from British Columbia to Washington State, and they’ve been installing and supplying windows, doors, and other materials to builders of higher-end homes since 2015.

After some years of slow but steady growth, Ryan decided it was time to expand what the company offered its clients, and to give more responsibility to the growing team of employees he had developed. And as anyone familiar with Ryan knows (we go to the same church), one of Ryan’s passions is mentoring the young people who work for him – he’s eager to invest in their skill development, and coach them in the soft skills that will enable them to be successful in business, even while he’ll take time to help them outside of work.

A walk around the Ryzer warehouse and board room shows a commitment to sharing the company’s statement of purpose, its values and strategies, and its mission statement – they are proudly displayed on banners for all to see. The last line of Ryzer’s statement of purpose reads “Grow profitably, and enjoy the process,” and references Psalm 127:1 – “Unless the Lord builds the house, those who build it labor in vain.”

Ryan also refers regularly with his team to “the Four E’s” – his shorthand for the mission statement to “Empower people. Embrace Craftsmanship. Enrich Lifestyles. Enjoy work.”

VanDelft has taken on a partner, Dave Hommes, a fellow believer whose skills in finance and organization complemented his colleague’s gifts. Ryan’s long-term plan is to bring in additional partners who have shown promise as employees, helping them to share in the risk and reward of business ownership. He talks about “making the pie bigger.” While some might see additional partners as a potential drain on a fixed profits number, Ryan hopes that enlarging the business as opportunities allow, while growing the talent pool of employees and associates, will result in a larger number of satisfied clients, and a larger “pie” to share with his partners.

Bruce DeBoer

Ontario Metal Products and Ontario Outbuildings
Dunnville, ON

Bruce DeBoer joined partner Brad Schutten in Ontario Outbuildings, and Ontario Metal Products just a few months before COVID came calling. Their company supplies metal roofing panels, siding, and accessories to local builders, priding itself on good pricing with excellent service. Despite the current challenging supply chain environment, Bruce and Brad have been able to grow their sales volume substantially.

The whole team of about twenty associates begins their week with a staff meeting, that includes Bible reading and prayer, before launching into the goals and plans for the work week. DeBoer takes a keen interest in his associates, providing a listening ear in times of stress, and trying to understand what are the most important things in their lives.

“We’ve switched to an employee market. Life is different than it was twenty years ago. Most families are double income now, so what they need is different. A husband might have to stay home when a child is sick, where years ago, that would have been the wife’s role.”

DeBoer advises that in a low unemployment environment, it is wise to find what benefits and other intangibles might be important for your colleagues, and it’s not always about hourly wages or salary.

DeBoer and Schutten have taken an innovative approach in helping employees become business owners. While it might be simpler and more profitable to continue with an owner-employee relationship, the business partners have encouraged those associates who show promise to form companies with DeBoer and Schutten: continuing to do the same work of installing or building, but enjoying a portion of the fruits of their labors as owners. The new companies take advantage of the all the economies of scale of a larger company – sharing bookkeeping systems, quoting software, and administrative expertise together. This makes the process of becoming self-employed less daunting than it might otherwise be for a young entrepreneur. The author of Ecclesiastes recognized the value of teams and partnerships:

“Two are better than one, because they have a good reward for their toil. For if they fall, one will lift up his fellow… a threefold cord is not quickly broken.” (Eccl. 4:9-12)

When asked what advice he would give anyone looking to advance their career or become a business owner, DeBoer did not hesitate: “Find a mentor!”

That’s good advice, and it doesn’t need to be complicated. Find someone with experience and ask them out for a coffee. Most business veterans are eager to share what they know, and more than willing to help someone avoid the same mistakes they may have made or seen. King Solomon agreed that finding a mentor is a good path: “Listen to advice, and accept instruction, that you may gain wisdom in the future.” (Proverbs 19:20) “Whoever isolates himself seeks his own desire; he breaks out against all sound judgment.” (Proverbs 18:1)

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It was wonderful to hear about how the Lord has blessed these business owners in their decisions to help their employees also grow and prosper. Both VanDelft and DeBoer emphasized that their workplace mindset is not all about financial gain, and that part of their joy in their daily work is seeing others achieve more than they would have thought possible.

Marty VanDriel is a writer and Assistant Editor for Reformed Perspective, a TV and film critic for WORLD magazine, and a Christian entrepreneur himself as the CEO of TriVan Truck Body.

Economics

What does a Reformed entrepreneur look like?

What is it about Reformed Christians that has so many wired to be entrepreneurs? Think about all the landscape professionals and nursery operators in Ontario, the construction companies and dairy farms in BC, and the myriad cabinet shops in southwestern Australia! Very different businesses, but every company began with the dream of an individual or team that saw a need in the marketplace for their expertise: “We can do this better than others, and we can provide for our families and employees by sharing our expertise with the public, and charging the right prices for what we do.” That concept might sound mundane to some, but it’s incredibly invigorating and challenging to an entrepreneur! But what should we as Reformed Christians look like as entrepreneurs and employers? And how can we use God’s Word to guide us as leaders in the workplace? How can we be effective witnesses for the Lord, and conscientious stewards of what He provides for us? Be willing to take on responsibility Along with the excitement of starting something new, the Christian entrepreneur will also face many hurdles and pressures. When you work for someone else, you are rarely confronted with the realities of making sure there are enough funds in the bank to make payroll, or worrying that your biggest account won’t pay their bill on time so that you can send out checks to your vendors and partners. Especially early in a company’s life, the owners have many decisions to make and can feel like they are the only one worried about whether or not their enterprise will survive. These pressures multiply when the owners hire their first employee: we have to recruit the right people with the right skills so the company can grow; we need to file reams of paperwork with multiple government agencies; we need to choose and purchase benefit packages we might never have thought about. Despite the additional pressures, entrepreneurs who have a team can be many times more effective than when they are on their own. Be ambitious Throughout the Scriptures, the Lord commands His people to be hard-working, diligent, and industrious, not so that they would become rich, but because He wants us to use for His glory the gifts He has given us. In Matthew 24, the Lord Jesus praises the work of the two servants who managed well the funds their master entrusted to them. The master is furious with the servant who just buried his treasure in the ground: “You wicked and slothful servant!” And he commands that this “worthless” man be cast into the outer darkness. We do not know specifically what the two righteous servants did with the money they received (the first “traded with them,” and the second “made two talents more,”) but we do know that they were commended for their diligence. “Well done, good and faithful servant!” While some in today’s culture may look askance at profit-making, the Bible never condemns this basic tenet of capitalism that makes a free market function. Use your growing influence to aid and not exploit As they worked hard, and aimed for a return on their investments, God’s people were also to deal righteously with their servants and laborers. In Deuteronomy 24:15, the Lord through Moses instructs landowners: “You shall not oppress a hired worker who is poor and needy, whether he is one of your brothers, or one of the sojourners who are in your land within your towns. You shall give him his wages on the same day, before the sun sets (for he is poor and counts on it), lest he cry against you to the Lord, and you be guilty of sin…” The Lord is angered when profits are made by those who mistreat or cheat their employees. In James 5, those who have “hoarded wealth” are warned that “the wages you failed to pay the workers who mowed your fields are crying out against you… The cries of the harvesters have reached the ears of the Lord Almighty.” Pay others as you would like to be paid In a recent issue of Reformed Perspective, Peter Jacobsen wrote about the negative effects of minimum wage policies – unintended consequences such as higher unemployment among the young and less skilled, and even intentionally evil consequences such as economic punishment of recent immigrants willing to work for lower wages than native-born employees. Jacobsen cited the writings of economist Thomas Sowell, a black American economist who delights in using real data to debunk “woke,” generally accepted theories about socialism, communism, racism, and more. Christian business leaders need wisdom to discern what is best for their employees, for the health of their company, and for their customers. Since we are commanded to be righteous and generous in how we treat our fellow workers, hopefully a hike in a mandated minimum wage does not have a significant impact on our businesses, since we are likely being far more generous with most of our workforce. Create opportunities for others to be fruitful Not only must we never withhold the wages earned by employees, we are also not to be so focused on profit that we leave no opportunities for others to profit from our enterprise. After instructing about paying wages on the same day as earned, Moses commands that farmers should leave enough crops in their fields for others to glean: “When you reap your harvest in your field and forget a sheaf in the field, you shall not go back to get it. It shall be for the sojourner, the fatherless, and the widow, that the Lord your God may bless you in all the work of your hands” (Deut. 24:19). King David’s great-grandmother benefited from this generosity to the poor! Are there ways that we in our modern workplaces can put in place similar policies that would help our neighbors, and our brothers and sisters? In my hometown, a local company owns and maintains a scenic, rural retreat and training center that it makes available for no cost to Christian organizations. This same company has hired a part-time chaplain to be available for their employees as they need a listening ear, and invites other local employers to avail themselves of this minister’s services. Another company nearby hires mentally disabled employees for janitorial work. Might the floors be cleaner and the windows sparkle more if a contract service were used? Possibly. But what a joy to be able to provide work and routine for those who otherwise might not have such opportunities. Seize the charitable opportunities that come with business success The principle of tithing and charitable giving also has a place in this discussion. Christians are expected to be generous with what the Lord has given. In 2 Corinthians 9, Paul reminds his readers “Whoever sows sparingly will also reap sparingly, and whoever sows generously will also reap generously.” And in 1 Corinthians 16, Paul writes “On the first day of every week, each one of you should set aside a sum of money in keeping with your income” (NIV). The phrase “in keeping with your income” (or “as he may prosper” in the ESV) is telling: business owners often enjoy seasons of prosperity beyond what a typical wage earner may experience, and should be known for their generosity to causes that benefit their church community, and their neighbors’ well being.  May the Lord continue to bless the businesses in our church communities, and give wisdom to those entrusted to run them for his glory. Marty VanDriel is the CEO of a manufacturing company in Ferndale, Washington. Comments, feedback, and also suggestions for future topics dealing with business, employment, and finance are more than welcome at [email protected]

Economics

The impact of saying, “I’m so busy”

How many times have you asked someone “How are you doing?” and they respond with “Busy!”? In that response, they did not actually answer your caring inquiry and they unknowingly sabotaged their credibility as a leader.  Further, in their hurriedness, they potentially hijacked an opportunity to bless.  As Christ-following leaders, here’s why I suggest we do well to remove this response from our repertoire… and learn better ways.  Let me explain. We’re all busy. That comes with the position of being any sort of leader. However, even as deliberate leaders are often busy, they are not hurried.  Jesus himself was very busy, but not hurried.  I would suggest that responding with, “I’m so busy” does three things: Reveals our leadership Drains our credibility Limits the God-story 1. It reveals our leadership Newsflash: We are not a “hero” by being busier than others. Being busy is not a badge of honor. Our culture has hoisted the notion of "busyness" onto such a pedestal that many have simply learned to respond this way merely as a status symbol. In the past, I would work ridiculous hours – and be sure to let others know (subtly of course to maintain my “martyr syndrome”).  I burned the candle at both ends with noble church and community work.  I would even brag about my lack of sleep that week, or not attending my family’s vacation because “I have so much to do.”  Worse yet, I thought less of others who didn’t.  I viewed them as lazy or irresponsible.  I was unaware and delusional, arrogant, and prideful.  I wore my hurriedness as a badge of honor. Not only was it destructively sad, but it was also poor thinking.  More yet, it was weak theology, because I didn’t have my identity in Jesus.  My sense of worth came from what I did and accomplished… and what it took to get there.  I would even show up to public functions late and rushed, hoping guests would think, “Man, that guy sure works hard. Look at all his obligations and responsibilities. He’s so industrious… such a servant-heart.” Does that mean all who respond with “I’m so busy” are like I was?  Of course not…  but an addict can easily spot another addict. It doesn’t have to be this way.  Hang around effective leaders for a while and you’ll notice an inner calm and resolve, despite being in the press. A Christ-following leader rests in the unresolved.  They offer a vulnerable, gracious, or inquisitive response… despite being busy. 2. It drains my credibility Rather than being a badge of honor, responding with “I’m so busy” can actually convey: I’m not helping others grow: Show me someone who keeps telling everyone they're busy, and you often see a leader who needs to grow in investing in others.  Effective leaders know how to build, enable, and inspire people to accomplish something bigger and better than they could do on their own.  They look for smarter ways. I'm disorganized: In a lot of cases, a frantic pace is simply a lack of organization and healthy habits. I don't have clarity of what matters most: Without clarity of purpose, and focusing on what’s most important, it's easy to get lured into the frenzy of putting out fires because “I’m so” It might look like hard work, but in many cases, it's just squandered energy. I can’t say no: Enough said. 3. It limits the God-story Starting conversations about how busy you are is a great way to miss an opportunity to witness and bless others.  Why?  Unknowingly, you put up a wall with someone who cared enough to genuinely see how you’re doing.  We’ve also stunted the opportunity to share deeper reflections about where God is at work in your life.   We’ve limited others to see His beauty in the middle of trial or challenge. Ultimately, by saying, “Oh, I’m so busy”, others don’t get to be blessed by the work God is doing in this challenging season of life you’re in. Deliberate application  So, what might be a better way to respond when someone asks, “Hey, how are you doing?” Be thoughtfully deliberate.  Because being real opens meaningful conversation.  Maybe something like, “I’m doing well. Life’s a bit challenging right now, but it is well with my soul. Pressed but not crushed. You know, God is really showing me… Be vulnerable and curious. Because vulnerability builds trust and invites in a God-story.  “I’m actually in a season of struggle right now. Doing well, but feel stretched too thin. How do you manage to juggle all your roles these days? …Could we pray together?” Be a hope dispenser.  Because everyone needs encouragement in their busyness.   “Yes, well I’m really enjoying where God has me right now. What that looks like is…” This one of a ten-part series, “Moving from Hurried to Purposeful” that Darren Bosch has written for DeliberateU, a Christian business leaders mentorship group. ...

Economics, Science - Environment

Manure into mattresses – we can "create" resources

Economist Julian Simon's key insight is that man's creativity – his brainpower – is a resource that creates other resources. So while some view a rising population as a threat to limited resources ("We're going to run out of oil!") Simon viewed a growing population as a growing resource base. Our brains, when properly applied, could in a reflection of God's own creativity, turn nothing (or next to it) into quite something. For example, when copper – a key element in our phone lines – started getting very expensive, this motivated some smart chaps to develop a much cheaper alternative: sand! That's what our telephone lines are today: Sand (silicon) + Human Creativity = Fiber optic cables Making sand into something is amazing enough, but a much more impressive example of "resource creation" is the way some farmers have turned poop into bedding (or if you prefer alliteration, manure into mattresses). It is quite a story! Rising prices prompts creative thinking Down where I live, in the Northern Washington/Southern BC area, some dairy farmers used to use sawdust as a cheap bedding material for their cows. The cows could sleep in it, poop on it, and the farmer could then come along, clean it out, and put a new layer down. Sawdust clumped together, making it easy to scoop away, but perhaps its most attractive quality was its cheapness. Sawdust used to be viewed as a waste product from the lumber industry – they couldn't give it away and would even bury it. But then creative farmers created a market for this castoff. Or to put it in more mathematical terms: Sawdust + Human Creativity = Cow bedding Some time later, other creative folks started to see more ways that sawdust could be used, including as fuel. Because it originated as a lumber waste product it was cheaper than many other fuel options. So some greenhouses owners figured out a way to use it to heat their buildings, and started to outbid the farmers. This result was this waste product – nothing more than garbage before human brainpower got involved – had so increased in value that farmers could no longer afford it. They needed to find a cheaper option for their bedding! And then it happened. Some ingenious dairy farmer, probably sitting out on his tractor staring out across his manure lagoon, started thinking about the possibilities in all this poop. The result was a separation system that used the undigested fibers found in cow manure. This is fed into a rotating drying drum, where high heat kills the germs, and the output is fibrous bedding material for the farmer's cows. Poop + Human Creativity = Cow bedding Manure has been turned into mattresses! Conclusion Julian Simon was an atheist, so he didn't understand why we have this capacity – why we have a mysterious, awesome ability to use our brains to create something out of nothing. But Simon did recognize Man was more than his mouth; he understood that Man wasn't best understood as a consumer of scarce resources, but that instead Man has an ability (and Christians would add, a calling) to be a producer of plenty. So, in this limited way, Simon has a more accurate understanding of Man than any of his critics. So where does our creative capacity come from? It is a reflection of God's creative Genius. We can't create ex nihilo – out of nothing – like God does, but when we take what was once useless, and put it to productive use, we show ourselves to be His image-bearers....

Economics

The $15 minimum wage - good intentions are not enough

In the US, the latest COVID-19 relief package has re-awoken the debate on minimum wage increases, and that policy conversation is spilling over into Canada, Australia, and much of the Western world too. Often policy proposals put Christians in difficult territory. The Bible was not written during a time where every person would be personally accountable for participating in the governing of a nation. There’s very little in the way of advice to voters on specific policies. However, this doesn’t mean Christians can’t form educated opinions about policies like the minimum wage. To do so, believers can evaluate the fruits of the policy.  Good intentions One way to evaluate whether the minimum wage increase would be a good thing is to see if the intended fruits of the policy are good and analyze whether the actual fruits will match the good intentions. Supporters of the minimum wage increase are ostensibly trying to help lower the level of poverty. Higher wages for the lowest wage workers could give them a chance at a better life. This intended fruit appears to be good. Lowering poverty seems to be unambiguously good. And a reasonable interpretation of Matthew 22:20-22 could claim it’s within the state’s right to take money from business profits and give it to workers. Combining this logic with verses like Psalm 41:1 could make a powerful case for this proposal. A Christian might be tempted to stop thinking here. Perhaps the increased cost to businesses is worth the poverty alleviation. However, even if someone does accept this trade-off, the biggest problem with increasing the minimum wage lies more in the results than intentions.  Bad results Good intentions are not enough to eliminate poverty, as evidenced by the American “war on poverty,” now entering its 58th year. The minimum wage law does not guarantee every person a job at $15/hour. In actuality, what the minimum wage law does is make it illegal to gainfully employ any worker whose skills don’t bring in $15 of hourly revenue. Economists refer to the revenue an additional worker brings in as “marginal revenue product.” For any worker with a marginal revenue product less than the minimum wage, employing them would either mean making a net loss on the hire or breaking the minimum wage law. Businesses must make a profit. If a business fails to do so, it will eventually have no option other than shutting its doors. If businesses fall behind competitors in making a profit, they also run the risk of being driven out of business. As such, hiring decisions in business are based on whether they generate profit. If a salesman, for example, sells $8 worth of products an hour, and he gets an offer for a wage of $7.50, the company finds hiring him to be worthwhile. However, a company that pays a salesman who sells $8 worth of products per hour a wage of $15 is losing $7/hour. Companies that hire this way will be outcompeted by those who don’t. So, what is the result of a minimum wage? Workers who don’t make their companies enough to warrant getting paid the minimum wage are fired. Economic theory suggests this, and a recent working paper from the National Bureau of Economic Research surveys studies on the topic and shows the research overwhelmingly finds that unemployment results from the minimum wage. Not only do some workers not have their poverty alleviated, but the workers with the least opportunity are more impoverished. In fact, evidence suggests this unemployment is imposed on minority groups and women disproportionately. The problems don’t stop there. Unemployment increases, but some workers who previously made a minimum wage will keep their jobs. Aren’t these workers made better off? Not necessarily. If a worker was previously willing to work a job for $8 (as evidenced by the fact that they accepted the job), but now the same worker is being paid $15, this doesn’t mean they are $7 better off. Why? Well, since the employer is mandated to pay a higher wage, they are going to try to get the most work out of the worker possible. Workers might find that these new expectations and pressures make the job less enjoyable than if they were paid an $8 wage. Also, if you’re getting paid more than you would have needed to accept a job, and there are a lot of unemployed replacements waiting, you’re going to be willing to accept a less pleasant job to keep that high-paying job. A higher minimum wage gives workers less bargaining power and, as such, will lead to workers taking on jobs with bosses who don’t need to offer them as much dignity. This is not to say all bosses will take advantage of this position, but it seems unrealistic to assume none will. In sum, if we judge a policy by its fruits, a $15 minimum wage will increase the poverty of those with the lowest opportunity, and it carries the possibility of work becoming less dignified for those lucky enough to keep their jobs. Despite potentially good intentions, the results speak for themselves. Instead of giving more dignity to work and lifting people out of poverty, the minimum wage exacerbates both problems.  Bootleggers, Baptists, and bad intentions For argument’s sake, I’ve assumed good intentions on the part of minimum wage policy advocates to this point. However, it’s important to point out that the minimum wage is utilized as a tactic by racists and labor unions to cut out the competition. Stanford economist Thomas Sowell has chronicled how a Canadian minimum wage has racist roots. Sowell argues: “In 1925, a minimum-wage law was passed in the Canadian province of British Columbia, with the intent and effect of pricing Japanese immigrants out of jobs in the lumbering industry.” A largely automated company would love to increase the labor costs for its competitors. The results of the Australian minimum wage were similar. Sowell points out: “A Harvard professor of that era referred approvingly to Australia’s minimum wage law as a means to ‘protect the white Australian’s standard of living from the invidious competition of the colored races, particularly of the Chinese’ who were willing to work for less.” Whenever Christians support policy, they should take care to avoid contributing to the “Bootleggers and Baptists” phenomena. This phrase describes how, when the US passed alcohol prohibition, the two major groups who supported it were Baptists who opposed alcohol and illegal alcohol bootleggers who stood to profit if legal alcohol distributors were closed. In supporting prohibition, Baptists supported the profits of bootleggers with bad intentions. In the cases Sowell cited, the “bootleggers” were racist who wanted to eliminate minority labor competition. Today, bootleggers can come in the form of a business like Amazon, which, as a largely online company, doesn’t rely on laborers who make less than $15 per hour. Since Amazon already pays its warehouse workers $15/hour, an increase in the minimum wage would do little to impact their costs, but it would raise the costs to one of Amazon's biggest competitors – Walmart. Bootleggers could also be skilled labor unions that lobby for the minimum wage to limit the competition from unskilled, but lower cost, labor. In these cases, the special interest groups intend the policy to prevent less fortunate low-skill laborers from having jobs. To make a positive difference in the world, Christians must consider more than their intentions behind policies. Instead, it is part of our responsibility, given the form of government God has allowed us to participate in, to be educated about the results of policy. In the case of raising the minimum wage, the results are in. Christians need to do better if we want to help the suffering of “the least of these.” Peter Jacobsen is an Assistant Professor of Economics at Ottawa University and the Gwartney Professor of Economic Education and Research at the Gwartney Institute. He has previously written for both the Foundation for Economic Education and the Institute for Faith, Works, and Economics....

Economics

5 things Christians should know about income inequality

Income inequality is still at the forefront of conversation for many people. Thankfully, there are biblical principles that help Christians understand whether income inequality is a problem, and if so, how we are to respond. At the Christian research organization I work for – the Institute for Faith, Work & Economics – we talk a lot about various aspects of income inequality and how to think about it. Today, I’d like to summarize this tough topic through these five points dealing with the best approach to bringing about flourishing, especially for the poor. 1. HOW INCOME INEQUALITY IS MEASURED Income inequality measures income differences across groups of people using a statistical tool called the Gini coefficient. It ranges between zero and one. A score of one indicates perfect inequality: one person makes all the income and everyone else makes zero. A score of zero indicates perfect equality: everyone earns exactly the same amount. The U.S. Gini coefficient is 0.45 according to the CIA World Fact Book. For the sake of context, the impoverished country of Bangladesh has less income inequality than the U.S. (Gini of 0.32). Meanwhile Hong Kong has slightly more income inequality than the U.S. (Gini of 0.54).  Alone, income inequality data doesn’t tell us that much about whether one country is “better” than another. 2. CRONYISM MAKES INCOME INEQUALITY WORSE, AND IT'S UNFAIR Cronyism occurs when corporations pursue the government for benefits, protections, or subsidies benefiting their business at the expense of competing firms and consumers. It is a growing trend evidenced by the hundreds of lobbying firms popping up on K Street. Politicians have responded quite favorably to these lobbying efforts and have created a culture in which the most well-connected win. This is inherently unfair. An unjust system is prevailing where ordinary businesses and entrepreneurs are failing because they lack the resources to buy off politicians. The unfortunate result is that they can’t succeed, and the well-connected rich get richer and stifle more opportunities for the poor. 3. DIVERSITY IS A BIBLICAL PREMISE OF CREATION. WE ARE BORN WITH DIFFERENT GIFTS, RESULTING IN DIFFERENT INCOMES. We are created in God’s image (Gen 1:27) and, while we bear many physical similarities, we are all distinct. That means that, by definition, we are unequal. God knew that our uniqueness makes our work and talents inherently dignifying and brings us into community with one another. Our interdependence makes us able to achieve things we never could on our own. We use our gifts and skills to provide goods and services that others need. We then trade for goods and services that we need but aren’t able to provide ourselves. The market return for our services is our income, and that income is based on the market supply of what we provide and the value people place on it. This means that our incomes will be different. However, because we do not operate in a vacuum, those who do earn high incomes tend to create lots of value for everyone, including lots of job opportunities. High incomes are not a sign that the rich have stolen from the poor. Quite the contrary, wealthy individuals have often innovated products and services that make us all richer and ease our way of life. 4. INCOME MOBILITY IS A BETTER MEASURE OF PROSPERITY Income mobility is quite different from income inequality. Income mobility tracks the lifetime income of a person. It’s a way of understanding if people are able to earn more income over their lives as a result of increases in their education, skills, and productivity. The trouble with the data on income inequality is that it doesn’t track individuals over time. If we look at the poorest income bracket in 1990 and again in 2014, we have no idea if the people who were poor in 1990 are still poor today simply by looking at the data. In fact, mobility data suggests that almost sixty percent of individuals who were in the lower income brackets moved into higher brackets in under a decade. 5. WE SHOULD FOCUS ON WHAT GOD HAS CALLED US TO DO, NOT ON WHAT OTHERS ARE DOING In a flourishing society, there are going to be lots of people who make high levels of income. Think how different the Congo or Vietnam would look if local entrepreneurs had the opportunity to create and innovate. The world would have a lot more people like Bill Gates and a lot more wealth and opportunity for all – not just the rich. It’s easy to want for ourselves what others have, but we can’t all be Bill Gates. God has gifted each of us to do something specific and special. We need to focus on our unique callings and do them with excellence rather than focusing on what others have. Unfortunately, some of the talk around income inequality is about coveting what others have rather than wanting more for the poor. I can tell you from living in a county with the highest per-capita income in the country that it is easy to want what others have: the newest car, the bigger house, the better wardrobe. It is a deceptive trap to believe that if we have these things, we will feel better or live better. WHAT CAN YOU DO ABOUT INCOME INEQUALITY? Be aware of the cronyism all around us that often shows up in seemingly benign programs like laws mandating certain light bulbs, sugar subsidies, and occupational licensing. Government is increasingly giving in to the entitlement culture of lobbying. We need businesses to stop asking for favors and political leaders who will stop the handouts. Furthermore, prayerfully discern the path to which God calls you and pursue it with integrity, hard work, and faith. No matter what income it brings, it gives you a chance to serve others in the here and now and achieve everlasting significance for God’s kingdom. This article is reprinted, with minor edits, with permission from the Institute for Faith, Work & Economics (www.tifwe.org). The original article appears here. IFWE is a Christian research organization committed to advancing biblical and economic principles that help individuals find fulfillment in their work and contribute to a free and flourishing society. Go here to subscribe to the free IFWE Daily Blog. Dr. Anne Bradley "is the Vice President of Economic Initiatives at the Institute, where she develops and commissions research toward a systematic biblical theology of economic freedom." RedPanel.com comic used with permission....

Economics

I started my business for the wrong reasons

Why did you start your business? When people ask me that question, I often respond with, “So I could spend more time with my family while providing for them.” Or, “So I could work part-time while recovering for chemo.” Or, “So I can build up a bank account and get back to my plans for seminary.” They all sounds like noble answers, right? Well, this morning during my devotions, I read a verse that struck a chord. It was Ephesians 4:28: Let the thief no longer steal, but rather let him labor, doing honest work with his own hands, so that he may have something to share with anyone in need.   Ok, so what does that verse have to do with my running a business?  Well sure, I am not to steal, or be engaged in dishonest things in business, and yes, it says that we are to give to those in need. But what is the thing that struck a chord and made me realize that that “to provide for my family” is the wrong reason? I mean, the Bible does tell us that we are to provide. In 1 Timothy 5:8 we read: Anyone who does not provide for their relatives, and especially for their own household, has denied the faith and is worse than an unbeliever. Jesus has told us to provide for our families. So we must.  But that is not the ultimate reason we work.  As a Christian, saying, “I work to provide for my family” is incomplete and is an unscriptural view of work. We should work, whether it’s at my business, or at your job at the office, or at your job digging a ditch, because working is the Lord’s will concerning us. The thief is to perform honest work and share with those in need, not because he was a thief, not because it is some sort of punishment, but because it is the Lord’s will for all of us! Working is the Lord’s will concerning us. Boom. It’s that simple. As this revelation (one that I am sure I already knew) resounded in my head and my coffee got cold….I remembered 1 Corinthians 10:31: So, whether you eat or drink, or whatever you do, do all to the glory of God. We are to live our entire lives to the glory of God. Work…to the glory of God. Rest… to the glory of God. Eat…to the glory of God. Ride that mountain bike…to the glory of God. Drink that beer…to the glory of God. Dig that ditch…to the glory of God! Post that selfie on Instagram…to the glory of…uh. Well, you get my point. Everything we do is to be done for God’s glory. What do most of us actually work for? When I worked at a regular job, most of my colleagues spoke about working towards retirement, saving for a trip, working for the weekend to go on that mountain biking trip, buying beer, working OT to get that renovation on the house, or buying the Big House to keep up with the Jonses. Unfortunately, many Christians view work in exactly the same way.  Many of us are in it for what we get out of it.  Unfortunately, I fell in the trap of viewing work as merely a means to an end. Sure, some of you may argue that we use our work to do things that glorify God. It is true that God may be honored in the results of our work, through tithing, helping the needy...saving so I can go to seminary and become a pastor… even as He may not be supreme in our view of work itself. Is He supreme in your view of work? If I am honest with myself, He has not been my ultimate focus in this business. Starting this business may not have been for his glory; but that changes today. Why do you work? Ryan Smith blogs at OneChristianDad.com where this first appeared. It is reprinted here with permission....

Economics, Movie Reviews

Wait till it's free

Documentary 2014 / 82 minutes Rating: 9/10 Why would Canadians be interested in watching a Scotsman take a look at the American healthcare system? Because this examination, of how capitalism and socialism impact healthcare costs, is very relevant for us too. The film’s director and producer, Colin Gunn, is Presbyterian and consequently a capitalist. If that seems an abrupt connection, then consider that we Reformed folks know that the heart of man is wicked. So we are well aware that if an economic system needs men to be angels, laboring for no personal benefit, then that is an unworkable economic system. So we know better than to be socialists. But for some reason, we don’t seem to think that holds true for healthcare. This comes out most strongly when Canadians, even the Reformed ones, start talking about healthcare with their American cousins. Then we seem to be quite proud of the socialistic nature of our healthcare system, which “costs us nothing, and is free for everyone.” But, of course, that isn’t really so. It certainly isn’t free – the costs are simply not seen, paid out in taxes, so that Canadians have very little idea of how much their healthcare really does cost. And that everyone is covered doesn’t distinguish it all that much from American healthcare, where everyone can get emergency care, and where more and more of the population is covered by the government-run Medicare. As Gunn points out, the American system is almost as socialistic as the Canadian. Gunn’s main argument is that a good dose of capitalism would be good for what ails the American system. His most telling observation was that in the American system no one knows what the costs will be beforehand. There is no public pricing chart, and so no way of comparing what one hospital might charge versus another. And without an awareness of how much things might costs, there is only a pretense of competition. You won't have innovation if you don't have competition so if we want to reform healthcare, this might be the first place we need to start: make all the prices public! I highly recommend this documentary – it is a brilliant argument by a Christian filmmaker who has perfected his craft. The content is superb: Gunn has assembled an impressive cast of experts from around the world to make his case. And the presentation is even better: there are fun little animated bits, and great narration, and a wonderful story arc – this is packaged up nicely, and tied up at the end with a bow. Who should see this? Anyone who thinks socialism is the answer to our healthcare needs. You can watch the trailer below, and watch the rent the full film by clicking on the "$4.95" link in the trailer below. The Wait Till It's Free YouTube site has a lot of extras that are also worth checking out. ...

Economics

On Union Membership: voices from the past

On March 9, 2017 the Abbotsford Canadian Reformed Church held a forum on "Christians and Union Membership" and I was tasked with presenting a historic perspective on the topic. Why look to the past? There are at least a couple of reasons to look to the past when figuring out an issue. First, it is a matter of appreciating the wisdom of our elders – honoring our father and mother. In times past union membership was a much-discussed and debated issue, so if we think our parents wise, why wouldn't we want to hear from them? Second, as C.S. Lewis has noted, every generation has its own particular blind spots. Just like a fish doesn't know it's wet, we have biases we aren't aware of because they are such a part of our culture and time. Thus the benefit in studying history is that we'll be able to see through the biases in times past – we can spot their blindspots because we don't share them. And, more importantly, our ancestors may be able to highlight and help us see our blindspots because they don't share them. In doing my digging I came across a half dozen articles, from the years 1975-1993 that made important points. While these articles, by 5 different authors, could all be characterized as "anti-union"  it is important to note that no one here is objecting to collective bargaining. If workers want to come together to negotiate with their employers, we all agree that they should be free to do so. What these authors are saying is that there are demands that some unions make of their membership that Christians should object to. UNIONISM by Rev. W. Huizinga (1975) SUMMARY: Rev. Huizinga shares quotes from a number of union constitutions, bylaws, and oaths, noting some unions would require of Christians oaths of allegiance. What sort of oaths are these? Well, as Rev. Huizinga's examples were dated, here is a more current example, from the Laborers' International Union of North America (active in the US and Canada): I do hereby solemnly pledge that, as a member of the Laborers' International Union of North America and of this Local Union, I will be active in its affairs, loyal to its cause and interests, and obedient to my constitutional obligations and responsibilities. In the fulfillment of this commitment I will regularly attend Union meetings and volunteer my time as a VOICE organizer, on picket lines, in get-out-the-vote efforts and in local charities or community activities on the Union's behalf. I will be true to my responsibilities as a citizen of the United States or Canada. So help me God. We are to be loyal to the union and it's "cause and interests"? What about when those interests include supporting political parties I oppose, or charities I disagree with? If we look at unions as contract negotiators, the idea of such a loyalty oath is very strange. After all, any other time we hire a negotiator – say a lawyer, or a realtor– we don't have to make a loyalty pledge to him. When a union requires this sort of oath they are looking for a bigger role than just as a negotiator – they want us to join in their movement. And that brings us to the second objection Rev. Huizinga raises. He also showed there is a Marxist "class struggle" idea – workers versus owners – that seems to underly unionism. In some union constitutions it is even stated explicitly. But whether explicit or not, many unions will pit employees against employers, or seek to pit customers against the company (by asking for a boycott). This adversarial approach is completely foreign to the Bible. Huizinga points to Heidelberg Catechism, Answer 111, where, in explaining the 8th Commandment, it reads: I must promote my neighbor's good wherever I can and may, deal with him as I would like others to deal with me... Or as Jesus puts it, "Love your neighbor as yourself," which most certainly includes our employer (Luke 10:25-37). Pastor Huizinga also sees strikes as a revolt against the 5th Commandment, which tells us to honor our father and mother and by extension, all those God has placed in authority over us. While this seems to be a common view, particularly historically, Rev. W. Pouwelse argues in his article "Labour Relations" (included below) that the 5th Commandment is not all that applicable. A CHRISTIAN VIEW OF LABOR UNIONS by Gary North (1978) SUMMARY: Gary North argues that strikes are based on "the wholly immoral premise that the worker owns his job (can exclude others from the position) even though he refused to work for his employer." What North says here requires a little unpacking. That the worker owns his job is a Marxian notion too. Karl Marx argued that the value of a good was dependent only on the labor that went into it - the more labor, the greater the value of the good. When we view production this way – employees are the only source of value for a good – then owners would seem to bring nothing to the table, and yet they are profiting from other people's efforts. If this were true, we could understand why a worker would think he owns his job. But this is at odds with the truth. When I hire someone to mow my lawn, I as the employer, have created that job - it didn't exist until: 1) I decided the job needs doing. 2) I decided I was going to invest my own time elsewhere. 3) I decided it was worth my money to hire my neighbor's son to do it. So who owns the job? I do because this job is a product of my thought process; it did not exist until I decided it existed. Now imagine my neighbor's son wanted more money, and came to me and made his request. What would we think if, when I didn't agree, he not only refused to mow my lawn, but he told me I wasn't allowed to hire his sister (who's happy to do it for a buck per hour less) because this is his job. Just to complete the illustration, we can imagine that he somehow gets the government to legalize his scheme. It still would not change that he has taken from me what is mine. He has stolen a job that I, as the employer, created. So North is arguing that strikes – those that prevent replacement workers – whether they are legal or not, are a violation of the 8th commandment not to steal. North also argues that while unions may increase the wages for union members, they do so in precisely the same manner that monopolies increase prices – by preventing competition. Unions do this several ways, but one way is by excluding non-union members from competing for certain jobs (ie. in a strike, workers who would be willing to do the job for less aren't able to take the job). LABOUR RELATIONS by Rev. W. Pouwelse (1983) Part 1, Part 2, Part 3 Part 4, Part 5 SUMMARY: This is one longer article broken up into 5 parts, and for our purposes, parts 3, 4 and 5 are the relevant ones. Rev. W. Pouwelse argues (in contrast to Rev. W. Huizinga above) that it isn't the 5th Commandment (at least not primarily) that governs employees' relationship with their employers but the 9th. The 5th commandment, to honor our father and mother, can be extended to those in authority over us, like the government or our church consistory, but doesn't extend in the same way to employers. Why? Because the authority employers hold over us is an "agreed upon authority." We agree to do this, and in exchange they agree to pay us that – it is a contractual arrangement between two parties. The difference can be seen in how we are free to quit our jobs at any time, but we are not free to stop listening to our parents, or our government, or our consistory. That's why, when we leave our job, no one accuses us of violating the 5th Commandment. The 9th Commandment – do not bear false witness – would apply to our contractual relationship with our employer. If we sign a contract we would need to live up to the terms; we do need to do as we have promised. LABOUR MOVEMENTS by Rev. Pouwelse (1984) Part 1, Part 2,  Part 3 SUMMARY: This longer article is broken up into three parts, and in part 3 Rev. Pouwelse speaks out against strikes for several practical reasons: 1) In strikes in the past "workers threatened and even violence is used" 2) Also "workers who had nothing to do with unions were prevented from doing their work" These are very good objections – clearly Christians should not join a union that threatens and commits violence, and shuts down non-union workplaces – but these objections seem to have been more of a concern at the time this article was written. Strikes in the 1980s were more often marked by violence than they are today (at least in North America). But Pouwelse also notes that: 3) Strikes "puts a burden on innocent people....this burden has to be carried not only by the workers and their employers, but many other people suffer as well. During a bus strike the general public suffers in the first place." This would seem to be contrary to God's command to show love for our neighbor. 4) Strikes are a "denial of our God-given mandate to labour faithfully" – when we strike, we are, as a part of our negotiation strategy, no longer doing productive work. That might seem a minor thing, but when we realize that God calls us to be productive then a negotiation strategy that prevents productivity is one we have reason to question. Like Huizinga above, Pouwelse also points to the oaths or pledges required by some unions as conflicting with our call not to serve two masters. But not all unions require such oaths or pledges. UNION MEMBERSHIP...AN HISTORICAL STUDY by Rev. J. L. van Popta (1992) SUMMARY: This is a 21-page paper so we can only touch on a few highlights here. In the paper Rev. J.L. van Popta compares and contrasts the way union membership has been viewed, historically, in the Christian Reformed Churches (CRC) with how it has been viewed in the Canadian Reformed Churches (CanRC). In the late 1800s in the CRC, while unions were deemed "usually un-Christian," it wasn't until 1904 that they really tackled the issue of union membership in detail. Seven objections were raised, including the matter of oaths: ...many unions would cause their members to live contrary to the first and the fifth commandment by “exact an oath or promise of unconditional obedience to the majority or the board with disregard of one’s duty toward God, the State, the Church, and the family.” In the Synod of 1928 there was a new development. 1928...changed the understanding of corporate responsibility. In 1904 members of unions were guilty of union practices. In 1928 members were absolved of guilt if they protested. In other words, if a union engaged in violence, in 1904 a CRC member would be required to get out of that union. But in 1928 the Synod said they could remain in the union, though they would have to publicly protest the violence. This issue of corporate responsibility – how responsible we are for the actions of a group in which we are a member – is an issue that future synods will continue to debate, with the 1945  Synod then turning back to the clock to adopt a stance very similar to that of 1904. The first CanRC position on unions came about in 1951, and was made by the consistory of New Westminster. They raised two objections to union membership. The first objection was to unions that required "unconditional obedience to laws and bylaws in force or yet to be enacted." The second objection was against “closed-shop” policies of unions. This was judged to be in violation of the 8th and 6th Commandments. Calling on Heidelberg Catechism Lord’s Days 42 and 40 the consistory showed that the self serving motive of the “closed-shop” policy was at bottom theft and murder, and members of unions were then guilty of these sins. This precluded any membership at all. Closed shops are companies where the union has so negotiated things that union membership is a condition for being hired. Or, in other words, if someone wasn't willing to join the union then they were barred from working there. In this stance the New Westminster consistory came out against all unions, but as Rev. van Popta notes, their decision came out 1 year before the formation of the Christian Labor Association of Canada (CLAC), and 12 years before it was recognized as a union. So while the consistory was objecting to all the unions at that time, they had not anticipated the birth of a Christian Labor movement, and their decision should not be understood as addressing a group like the CLAC. UNIONS by Rev. G. P. van Popta (1993) SUMMARY: Rev. G.P. Popta notes that "blanket statements that all unions are evil and we may not join any" are not useful since situations can be so different. Van Popta states that the first step in deciding whether or not you can join a specific union would involve reading through the union's constitution, and the collective agreement between the union and employer, to find out what promises or obligations come with membership in that union. And if they demand unconditional obedience, that is a promise we can not make. He also raised the issue of the "adversarial model" in which strikes are a key tool. "The Bible teaches a harmony model." He ends by sharing how, in some cases, it is possible to seek an exemption from union membership, with dues going, instead of to the union, to a charity agreed upon by the union and the person seeking the exemption. This is an option he urges Christians to investigate....

Economics

What makes a salesman good?

I didn’t know too many salesmen while I was growing up, so my perception of them was shaped in large part by the jokes made about them. I understood the jokes weren’t meant to be taken literally, but hear something often enough and you do get impacted. So yes, I knew used car salesmen didn’t always trick widows into emptying their bank accounts to purchase oil-leaking gas-guzzlers. But it happened more often than not, right? My own sales experience only reinforced this villainous stereotype. For a grand total of two weeks I sold vacuum cleaners door-to-door. While the vacuums were remarkable our sales pitch was not. We’d bully our way into a home, counting on most people being too polite to throw us out. Then we’d give them a half hour demonstration, uncovering all sorts of hidden dirt and filth in the house – this machine could pull it out of even a newly laid carpet. Then we’d make an emotional appeal, asking parents how much their children mattered to them, and presenting the $1,500 machine as a way to save their children from sickness and allergies. I wasn’t all that good at this guilt-inducing plea, so in that two-week period I sold just one vacuum, and even that was only because my trainer clinched the deal. A few days later I was greatly relieved to hear that the couple had changed their mind and gotten all their money back. This brief foray into sales taught me that it was every bit as sleazy as I had imagined. Two contrasting ideas Some years later I started dating a lovely sales manager. If I’d been thinking it through, that should have challenged my perception of sales as a low-ethics field. Clearly it wasn’t true of all salespeople! But I didn’t put two and two together. I didn’t really think about how what she was doing – selling student agendas to schools across North America – was, in fact, sales. It was only later that year, when I had the chance to meet her company’s sales staff at their annual sales conference, that I was forced to re-evaluate. Talking with them made me realize it was possible to be a good salesman and still be a good man. It all came down to two very different understandings of what makes a salesman good. 1. Can sell anything to anyone? One of the first salesmen I met at the conference was a twenty-something-year-old who bragged he could sell ice to Eskimos – didn’t matter the product, he could sell it. He went on about how good he was at upselling, convincing principals to buy this and that add on. As he talked I noticed something he didn’t. His fellow salesmen were not impressed. I can’t remember now whether he was cut off, but he was answered. A more experienced fellow made it clear that this is not what a good salesman does. In the days that followed I had a few conversations with this second gentleman, and was able to dig into what he thought sales was all about. 2. Can meet his customer’s needs His understanding was built on his love for God and a love for his neighbor. He saw his role as a salesman as trying to meet his customers’ needs. That could be a complicated task: it might involve explaining to a customer that they have a need they didn’t even know about. The product he sold, student agendas, weren’t standard school equipment in the same way that pencils, paper, and rulers are. But he believed in his product; in a very real way he was in his job for the same reason a good teacher takes her position: they both want to help students learn. He knew that his agenda could help students be better organized by helping them manage their time and keep track of assignments. There were features that could help teachers and parents too, and all for the price of only a few dollars each. His sales pitch wasn’t dependent on pressure – he presented the features of the agenda in as clear and concise a manner as he could, respecting both the principal’s intelligence and his time. A couple key differences So what’s the difference between the first sort of salesman – the one who thinks he can sell anything to anyone – and the second sort who is trying to meet the customer’s needs? Attitude is the biggest part of it. Instead of being full of himself, the Christian salesman is thinking of others, trying to serve them by offering the opportunity to buy a valuable product. A second difference is that a Christian salesman can only sell a product he believes in. Christians wouldn’t want to sell sand in the Sahara, even if our powers of persuasion were such that we could pull it off. A Christian salesman needs to be doing his customer a service that is to the customer’s benefit. It was no coincidence that the sales staff at this agenda company also had a role in product development. They were trying to meet customer needs, and after talking with the same principals and superintendents year after year, the sales staff could give valuable advice to the product development team about improvements, and good features to add. Conclusion I was grateful to meet this second salesman and his many godly sales colleagues. They changed forever the way I understood sales, showing there is a way to honor God in this field too. Of course, there are still the sleazy sort, and lots of them. In some companies there could be pressures to overhype products, and to push customers into buying options they don’t really need. But that shouldn’t make us steer clear of the sales field. We do need to be aware that we might face such pressures, and understand that in standing against them we could even lose our position. But at the same time, the servant-minded salesman is going to be appreciated by all his customers – honesty and integrity are valuable “sales tools.” In fact, the godly salesman I talked to was later honored as one of his company’s top sellers. If you have that servant mindset, and a product you can believe in, then sales can be a God-honoring job indeed!...

Economics

What if selling could be a beautiful thing?

“I hate sales.” That phrase came up again and again while I was working with a group of Christian not-for-profit leaders. As we explored the issue together, it became painfully clear that worldly stinkin’ thinkin' had crept into their minds. For them, sales meant…. Prompting people to do something they didn’t want to do. Twisting people’s arms. Using people for your own good and not theirs. Images of cold-hearted, self-focused, not-for-the-good-of-others, coercive people dominated our discussion. It was time to move our stinkin' thinkin' to Kingdom thinking. Over my 25 years as an entrepreneur, business and sales professional, one of the bigger challenges to overcome has been the negative sales mindset many Christ-followers have adopted. In my experience, many see “sales” as a dirty word… a “necessary evil” to somehow make their business work. In their thinking, “wouldn’t business be great if I didn’t have to sell”! But consider these questions: What if “selling” could be a beautiful thing? What if we looked at engaging in the sales process as a gift of service to the one with whom you are looking to “make a sale”? What if  you could quit focusing on selling and, instead, help the potential customer buy? What is your response? How do you view sales? What follows are five very "Deliberate sales mindsets" I invite you to make your own. If you do, these could be game changers for you and your business! They were for me! Deliberate sales mindset #1: THE PROCESS OF SALES IS BEAUTIFUL! God created work! Yes, we corrupted it as part of the Fall into sin, yet in the original design work was beautiful. Therefore sales, done in a Kingdom way, is also beautiful. (Genesis 2:2, Colossians 3:23, Ephesians 6:5-9) Do you believe that selling can be a beautiful process? Why or why not? Deliberate sales mindset #2 FOCUS ON LOVE! A Christ-following sales leader is called to show Christ’s “love” to the potential buyer. This is non-negotiable for one who is committed to Christ. Either the “Great Commandment” is the “Great Commandment” or it is not. If this is so, an essential focus for the sales person is to ensure that they “love” (Matt 22:34-40). This kind of love is where I choose to extend myself for the highest good of another. Deliberate sales mindset #3 CHOOSE TO SERVE! Your mindset is to serve and not be served. Jesus in Mark 10:45 says it well: “For the son of man did not come to be served but to serve and to give his life as a ransom for many.” And we are called to become imitators of Christ (Ephesians 5:1-2). Deliberate Sales Mindset #4 HUNT FOR VALUE! If “sales” is beautiful, and you are committed to loving the customer, then you are “free” to hunt for the value that will be meaningful for the customer. You are in pursuit of doing whatever you can to add value to your client’s world. Within the bounds of your well thought out business model you are free to listen well and ask thoughtful, meaningful questions. Pursue uncovering the value that may be hidden, just waiting to be discovered. Deliberate Sales Mindset #5 BE CURIOUS! Nothing will kill a sales opportunity faster than approaching it with a “know-it-all” attitude. Pride and ego are “show stoppers” for sales people (let alone everyone else). Think of the times you have encountered an arrogant sales person – I suspect not a great experience. Again, Jesus paves the way for us. He showed us, in His role, what it meant to operate with humility. (Phil 2:1-3 & 1 Peter 5:5-10) To bring authentic curiosity, where you are truly interested in what is best for your client, requires humility. Humility communicates that you are learning from this client; they will teach you what they need. You job is to offer a heart and mind that is keen to listen and learn from them. PERSONAL APPLICATION So let’s move our view of sales from stinkin' thinkin' to Kingdom thinking! Either by yourself or with the help of others in a group ask: Father, what are you teaching me about you, and your view of “sales”? What are you teaching me about my view of sales? How aligned is my view with yours? What actions would you have me take as I “sell”? And, is there someone you want me to share this with? Pete Kuehni is a partner at DeliberateU, a group offering business leadership mentoring for Christian business owners in their workplace, families and communities, with the goal of increasing their capacity to grow in both faith and business effectiveness. Their conviction is that God uniquely uses the marketplace to extend His kingdom purpose – to serve others while growing in faith, hope and love. You can learn more at DeliberateU.com where this article first appeared under the title "Tired of selling but you need more sales?"...

Economics

If work is worship, does that mean I just gotta be warm and fuzzy all day?

In an earlier article we peered into God’s design for business and how that changes one’s outlook on vocation and the marketplace. Our work done His way reflects God’s character and unleashes His beauty. Because faith and work are seamless, our work is worship. But some of us stand on the proverbial shores unsure, skeptically dipping our feet into these new waters. A first response is often, “So we’re gonna sing “Kumbaya” around the water cooler all day? Do you expect me to turn my business into some charity and not make any money? That’s all very nice, but it’s not the real world. We have to get stuff done here!” Do you feel the tension in doing your work as worship? Is there a strain between serving others and making sure that your business gets its needed results? Herein lies the false dilemma that often brings us unneeded guilt. But there’s hope! GOD’S MODE In His image, reflecting His beauty, God perfectly designed us for every aspect of work. He loves our work – because of its purpose. In the last article we learned that even our work is an expression of Him. God is deeply interested in every part of it. How we care for people, balance books, run systems, innovate, hire and fire and make healthy profit – it all matters to Him! He designed us to run our businesses with excellence, reflecting His character. That means He’s deeply interested, involved, and holds us accountable in our businesses’ customer service, sales, finances and operations. So yes, he even cares about your bottom line. It too is an act of worship! Proverbs encourages us in pursuing excellence and shows how honest gain is an outcome of God’s blessing on hard work. Competency and profits increase our capacity to do more good As we read in Proverbs 14:23: “All hard work brings a profit, but mere talk leads only to poverty.” Proverbs 22:29 tells us that if we are skilled at what we do, we’ll always be in demand. Bruce Ashford practically writes “God often works through our jobs to love his image-bearers. In other words, God uses the products of our work to provide for our fellow citizens. When God wants to feed a hungry child, He does not usually do so in miraculous manner; He usually does so through farmers, truck drivers, grocery store owners, contractors, electricians, plumbers and a myriad of other types of workers… In conclusion, our callings are our primary means to bring God glory by loving Him and our neighbour. If we are seeking to fulfill these callings faithfully and with excellence, we can multiply our faithfulness in every dimension of society and culture, and across the fabric of our shared human existence.” OUR MODEL So what does this look like in business terms? I work in a Christian leadership mentoring firm called DeliberateU, where we’ve honed the art of business down to three foundational pillars. Wrapped in a kingdom-focused culture these are: People: Creating a great place to work where people are growing and led by clear purpose and values. Sales: Serving others, not self. Creating a “wow” experience with a great product and service. Results: Building a healthy, sustainable business that is well positioned to grow and give back. When these spheres work in synergy something stunningly beautiful takes place! Rooted in the essence of the Great Commandment of Matthew 22:36-40 they unleash in us the capacity to reflect God’s creativity, excellence, grace and truth. They allow us to worship Him by blessing and serving our neighbor. But here’s the scoop: it always starts with people. Why’s that you say? Well, who has God made the pinnacle of His creation? People. So as business owners we are entrusted with God’s greatest creation. Whether staff, customers, or janitors, people like you and I are His craftsmanship made in His image. If we as Christian business leaders saw all people as our neighbors, how might that change the way we steward His most precious creation? What a privilege! How can we glorify God in the spheres of team and customer experience together with business processes, all while producing a healthy bottom line? In this 2013 video, Cardone Industries shares how it is trying to deliver on all three. When we intentionally lead the businesses entrusted to us in a God-focused way, to His design, our work is worship. Our work opens up opportunities to practically serve people while blessing them, their families, and communities. Is your business an act of worship? DELIBERATE APPLICATION: If work is worship, do I view my business as something I built or something God entrusted me with? How does that change how I view work as worship? Look in the mirror and ask yourself. “What primarily drives our business: People, Production, Profit or Pride”? If I’m to lead with “truth and love” do I care for people, carry people or care less for people? This is part 2 in the “Work is the Worship” series – you can find part 1 here. Darren Bosch is a partner at DeliberateU - leadership mentors for Christian business owners looking to grow in their workplace, families and communities. Their conviction is that God uniquely uses the marketplace to expand His kingdom purpose – serving others while growing in faith, hope and love. ...

Economics

The rich get richer by making us all wealthier too

Coveting is not only a sin, it's stupid. It's important we're clear on both points, because the Devil is willing to work any angle. He knows he's not going to fool us on the sin side – many of us hear the Ten Commandments read every Sunday again. But what if he could make the case that, sure, coveting is sinful, but it still makes sense? Oh, yes, looking over the fence at your neighbor's stuff may not be polite...but just look at it all! Does he really need all that stuff? Is it even fair that he has all that? To many, Christians included, this is an appealing pitch – fairness is a good thing, isn't it? Then comes the clincher: we're told all this ogling is okay because our neighbor’s wealth – well, a lot of it anyway – is really ours in the first place. The way the story is told, there's only so much wealth to go around, so our rich neighbor could only become wealthy by taking more than his fair share, leaving poor folk like us with next to nothing. So we're not coveting someone else's stuff – it's really ours. We have a right to it, and it’s about time that the rich starting giving it back! That’s a popular story in the world today. But as you might suspect, folks who tell us it is okay to do what God forbids (Ex. 20:17) don't have their facts straight. The truth of the matter is that, so long as our rich neighbor didn’t get their money from piracy or lobbying the government (did I just stutter?) – so long as he got his money by earning it – his wealth didn't come at our expense at all. In fact, if he got his money by selling something others wanted – whether it's iPads, cows, or his own labor – then this rich neighbor has already given back more than he got. As commentator John Stossel explains: "It is instinctive to think of life as a zero sum game – if I win, you lose. Politicians think that way because that’s how their world works. And lawyers who sue people think that way – you either win or you lose. "But in business, you only win if you give your customers something they want. If you make a big profit, it doesn’t mean you took it from the customer. The customer voluntarily gave you his money. He felt he gained something too. It is why you get the weird double thank you moment when you buy anything. If you bought a cup of coffee this morning, you gave the cashier a buck, and she said, 'Thank you.' She gave you the coffee, and you said, 'Thank you.' "'Thank you.' 'Thank you.' "Why both? Because you both felt you won. The same is true with even the richest people on the planet. We look at a Bill Gates and think that he must owe us something because he has so much. But how did he get his billions? By selling a product – Windows 1.0 – for $99. To Gates, the $99 was worth more to him than his product, and that's why he was happy to make the exchange – it made him wealthier. But here's the thing: his customers were happy to make the exchange too, because his product was worth more to them than holding on to their $99. Afterwards they felt they were better off too – if they didn't, they never would have made the purchase. So today's covetousness is as sinful as ever. But it is more than that: talk of "getting the rich to pay their fair share" shows a fundamental misunderstanding of the good the industrious rich have already done. A rich businessman like Gates has made his billions by giving something even more valuable to his customers and in doing so, he is already spreading the wealth – billions and billions of dollars worth....

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