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Economics

I started my business for the wrong reasons

Why did you start your business? When people ask me that question, I often respond with, “So I could spend more time with my family while providing for them.” Or, “So I could work part-time while recovering for chemo.” Or, “So I can build up a bank account and get back to my plans for seminary.”

They all sounds like noble answers, right?

Well, this morning during my devotions, I read a verse that struck a chord. It was Ephesians 4:28:

Let the thief no longer steal, but rather let him labor, doing honest work with his own hands, so that he may have something to share with anyone in need.  

Ok, so what does that verse have to do with my running a business?  Well sure, I am not to steal, or be engaged in dishonest things in business, and yes, it says that we are to give to those in need. But what is the thing that struck a chord and made me realize that that “to provide for my family” is the wrong reason?

I mean, the Bible does tell us that we are to provide. In 1 Timothy 5:8 we read:

Anyone who does not provide for their relatives, and especially for their own household, has denied the faith and is worse than an unbeliever.

Jesus has told us to provide for our families. So we must.  But that is not the ultimate reason we work.  As a Christian, saying, “I work to provide for my family” is incomplete and is an unscriptural view of work.

We should work, whether it’s at my business, or at your job at the office, or at your job digging a ditch, because working is the Lord’s will concerning us. The thief is to perform honest work and share with those in need, not because he was a thief, not because it is some sort of punishment, but because it is the Lord’s will for all of us!

Working is the Lord’s will concerning us.

Boom.

It’s that simple.

As this revelation (one that I am sure I already knew) resounded in my head and my coffee got cold….I remembered 1 Corinthians 10:31:

So, whether you eat or drink, or whatever you do, do all to the glory of God.

We are to live our entire lives to the glory of God. Work…to the glory of God. Rest… to the glory of God. Eat…to the glory of God. Ride that mountain bike…to the glory of God. Drink that beer…to the glory of God. Dig that ditch…to the glory of God! Post that selfie on Instagram…to the glory of…uh. Well, you get my point.

Everything we do is to be done for God’s glory.

What do most of us actually work for?

When I worked at a regular job, most of my colleagues spoke about working towards retirement, saving for a trip, working for the weekend to go on that mountain biking trip, buying beer, working OT to get that renovation on the house, or buying the Big House to keep up with the Jonses. Unfortunately, many Christians view work in exactly the same way.  Many of us are in it for what we get out of it.  Unfortunately, I fell in the trap of viewing work as merely a means to an end.

Sure, some of you may argue that we use our work to do things that glorify God. It is true that God may be honored in the results of our work, through tithing, helping the needy...saving so I can go to seminary and become a pastor… even as He may not be supreme in our view of work itself.

Is He supreme in your view of work?

If I am honest with myself, He has not been my ultimate focus in this business. Starting this business may not have been for his glory; but that changes today.

Why do you work?

Ryan Smith blogs at OneChristianDad.com where this first appeared. It is reprinted here with permission.

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Economics

Sales as a noble calling

We might not think of sales as a good job for Christians...but we should ***** Many years ago, when I first arrived in Australia, I was working for a dry cleaner who soon realized that I would never make it as a professional dry cleaner. One morning he asked me what I really wanted to do. When I told him that my ambition was to sell, and preferably clothing, he spoke to a fellow businessman and arranged for me to start working for him. That was my start in the menswear trade. Take a genuine interest The man I started with was a very hard taskmaster, but knew his trade inside out. The lessons he taught me have stood me in good stead. One of the first things I learned from him was to take a real interest in the customer. Customers soon know whether you are interested in them or only in the money they will leave behind. Taking a real interest means listening - taking the time to hear their concerns so you can best meet their needs. For a teenage apprentice that was sometimes a little difficult, especially on a Saturday afternoon when the beach beckoned and you really wanted to shut the shop but the customer had much to share. If I got distracted, or started giving the customer only half my attention, my boss would soon notice and let me know his displeasure immediately after the customer left. So my first lesson was to take a real interest in the customer. Sell only what meets their needs The next lesson: make sure that you sell what suits the customer. Far too often people try to sell what they want to get rid of, or what they have overstocked. Or, they take the attitude anything will do as long as I make a sale. Well, the best way of losing customers is to sell a product for the wrong reason. If you are not a salesperson, you might think this is self-evident. But when the opportunity presents itself to make a big sale it can be rather tempting to sell the product regardless of whether it suits the customer. And lets face it, some customers are far too gullible for their own good, and will buy whatever the charming salesman shows them. So this can be a real temptation. But not only is it wrong, it is shortsighted. You might be able to sell anything to them, but when the customer gets home that night his wife, or his friends will be sure to tell him he got snookered. Once he learns he has misplaced his trust in you, he will no longer be your customer. To meet your customer's needs you need not only to take a genuine interest, but you need to really know your product. That means studying, reading, and listening to others to learn more about what you are selling. I learned the necessity of that especially during the time I was in the insurance business. The client may trust you, but then you better make sure that that trust is warranted. The only way to do that is to really know your product. And it makes no difference what trade or profession one is in. The customer is turning to you for your knowledge, and your experience. The latter comes only with time, but the first can be increased with good effort. Service, service, service My boss also taught me about service. Many people have no idea what service is. It means giving of yourself, and making the other feel valued. This can be worked out in big ways and small. Many in sales, when they answer the phone fail to sound friendly, or they do not announce the name of the firm they represent nor give their own name. Small things maybe, but important ones. It is even important to smile when answering the phone. You don't believe me? Try it with someone. I did. We had a fellow working for us who always answered the phone in the most serious manner. When I tackled him on this he replied that it should not matter as the other person couldn't see his face. We decided to do a test. I picked up my phone in my office and rang him. I spoke to him in various ways and asked him later if he had noticed the difference. He had. He could tell when I smiled or when I was serious. Many people forget that the phone is often the first contact one has with a firm. So yes, service starts even in answering the phone. In a shop or showroom it is important to welcome people in a friendly and sincere manner. Let the customer know that you are there to help them. Even when you are busy serving someone it is often takes but a little effort to recognize another person and let him/her know that you will be with them soon. Go the extra mile. If you don't have the item the customer needs, offer to get it. Sure this sometimes can cause extra costs, but if you put yourself out the customer will generally appreciate it and become a customer for life. You might not be the cheapest in town but if your service is better than that of others, customers will even accept that as the price to pay for top class attention. A real estate agent will tell you that there are only three things that matter when buying property: location, location, location. Well, there are only three things that matter in sales: service, service, service. If you don't want to give service – friendly, well meant, genuine service – don't become a salesperson. How do Christians do sales differently?  So far I have only dealt with matters that everybody can agree on. But is that all there is to it? What about the fact that you and I are Christians? Won't that affect the way we do things? That is a good question. The man I learned my trade from was not a Christian. The reason he did things the way he did was because he believed that it was the best way to build a business. So whether you are Christian or not, it is easy to see the benefits of having an honest, up front approach to serving the customer. Many salesmen do not use this approach, but the best will. What then is different about the way Christians might do sales? The difference comes down to why we do things. Our whole life should be lived in a Christian manner, to the honor of God and to the benefit of our neighbor. That means that we need to examine ourselves to see if we are doing our work out of a real desire to serve God and our neighbor. We need to remember it is not possible to wear one hat on Sunday and a different one during the rest of the week. You cannot be a pious godly Christian on Sunday and a hard, sharp businessman the rest of the week. Being a godly salesman means that even if no one will find out about a little untruth – some little subterfuge which can help to increase the bottom line, some little exaggeration, or some not quite honest spin – that can never be part of our thinking. People should know you claim to be a Christian, and they will watch you to see if you are true to your profession. Therefore it is imperative that a Christian businessman lives very close to the Lord and asks Him daily to direct his life, so that in selling, too, we may give glory to Him. A version of this article was first published in the January 2000 issue under the title "Salesmanship." Rene Vermeulen published more than 150 articles in the pages of Reformed Perspective from 1984-2010....

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Economics, News

The $33/hr minimum wage?

As of January 1, the minimum wage in New York City was boosted to $15 an hour, a more than doubling of the $7.25 minimum wage of just six years ago. Three days later The New York Times published a piece with the provocative title: The $15 Minimum Wage Is Here. Why We Need $33 an Hour. Author Ginia Bellafante didn’t exactly demand $33 as a new minimum wage or at least didn’t set a timetable to reach that number. She did argue that the new $15 minimum wouldn’t do much to meet New York City workers’ needs and “the war” for an adequate living wage had to continue. Bellafante cited a report by New York’s largest food bank, City Harvest, which calculated that a “single parent with two school-age children…would need to make nearly $69,427 a year” which works out “an hourly wage of just under $33.” But is need a good basis for a minimum wage? If a single mom needs $33, a married couple with two kids could get by with just half that. So maybe $15 is a good number after all? But then what of that single mom? And what if, instead of just two kids, she had four? Then she would need a lot more than just $33, so should we be looking at a $50 minimum wage, or even higher? If you see a problem with that idea, you’re recognizing something that many minimum wage proponents do not – that the basis for wages isn’t employees’ needs. Consider our own buying habits. We don’t buy a car from Ford because Ford needs the money – that’s not a consideration. When we head to Safeway and find out that a dozen bagels are on sale for $5 we might buy them. But not at $10 a dozen – they aren’t worth that to us. So whether we buy them or not depends on what value they return to us for the money we have to hand over. It’s no different when employers buy labor. They aren’t buying our labor out of a charitable impulse – they are looking to get good value for their money. And like us, if something is overpriced, they aren’t going to buy. That’s why a minimum wage of $50 would be disastrous. Many of us aren’t worth $100,000 a year to an employer so if $50 were the minimum wage, we would be out of work. We would be unemployed because our labor was overpriced by government mandate. While $15 is a lot lower than $50, not everyone is worth that either. Unskilled workers might not be able to produce $10 or even $5 an hour of value, or at least not until their employer trains them. If the law says they have to be paid $15/hr that makes them unemployable. It may not even be the unskilled worker who pays the price. Take as example a business that employed high school students at minimum wage, and also employed a single mom who made a bit more. When the owner needed help running the business he began training the single mom to become a manager, and increased her salary to go along with the new responsibilities. Then the minimum wage went up and the owner had to increase the pay of all his high school students. That money had to come from somewhere and the end result was that the owner had to let his manager-in-training go, because he had to use her wages to pay the students. This government-mandated increase, legislated as a means of helping the poor, didn’t help her. High schoolers who had already been happy with their wage got more, but a single mom lost a good job. The government might have meant well, but they didn’t do well. There is a Christian case to make against the minimum wage and any number of verses could be cited. Prov. 14:31 tells us to be kind to the poor, and while that is the professed intent of the minimum wage, that is not its effect on the least skilled. Just as relevant is Prov. 27:14 which tells us that mere good intentions are not enough – we actually have to be kind. In the online discussions of this article Luke 6:31 was raised: "Do to others as you would have them do to you," as in employers should pay their employees what they would think fair, were their positions reversed. True enough, but this verse is applicable the other direction too. Don't want your job banned? Then don't ban other people's jobs. There are any number of reasons why someone might be happy to work for wages below a government-mandated minimum. Someone might want to work for free as an intern instead of spending thousands learning the same skills in university. Low-skilled or no-skilled workers might want to get a foot in the door so they can work their way up to higher paying positions. Some low-paying jobs have fringe benefits, like a parking lot attendant I knew who could do his university homework during his shift. Mentally handicapped people who can't do as much as others might still enjoy work. Elderly folks who can't move as quickly as they once did might appreciate a job that doesn't demand a high output. And students might prioritize flexible hours over big bucks. Do these sound like positions that need to be banned? Should it be the government's job to make working for less than $15 a crime? God warns against arrogance (Daniel 4:30) but when a government makes minimum wage laws it is making decisions for millions and presuming it can price the value of people's labor better than they can themselves, and better than individual employers can. Our governments are trying to manage our economy in a hands-on way that requires them to be near all-knowing and have miraculous powers. But they are not God, and they can not make everyone worth $15/hr. by government decree. In humility, our governments need to recognize that their powers and knowledge are limited, and they are simply not up to that task of running an economy. Is it any wonder, then, that God never asks them to? This article has been expanded by a couple of paragraphs to answer some of the questions the original version prompted. ...

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Economics

What makes a salesman good?

I didn’t know too many salesmen while I was growing up, so my perception of them was shaped in large part by the jokes made about them. I understood the jokes weren’t meant to be taken literally, but hear something often enough and you do get impacted. So yes, I knew used car salesmen didn’t always trick widows into emptying their bank accounts to purchase oil-leaking gas-guzzlers. But it happened more often than not, right? My own sales experience only reinforced this villainous stereotype. For a grand total of two weeks I sold vacuum cleaners door-to-door. While the vacuums were remarkable our sales pitch was not. We’d bully our way into a home, counting on most people being too polite to throw us out. Then we’d give them a half hour demonstration, uncovering all sorts of hidden dirt and filth in the house – this machine could pull it out of even a newly laid carpet. Then we’d make an emotional appeal, asking parents how much their children mattered to them, and presenting the $1,500 machine as a way to save their children from sickness and allergies. I wasn’t all that good at this guilt-inducing plea, so in that two-week period I sold just one vacuum, and even that was only because my trainer clinched the deal. A few days later I was greatly relieved to hear that the couple had changed their mind and gotten all their money back. This brief foray into sales taught me that it was every bit as sleazy as I had imagined. Two contrasting ideas Some years later I started dating a lovely sales manager. If I’d been thinking it through, that should have challenged my perception of sales as a low-ethics field. Clearly it wasn’t true of all salespeople! But I didn’t put two and two together. I didn’t really think about how what she was doing – selling student agendas to schools across North America – was, in fact, sales. It was only later that year, when I had the chance to meet her company’s sales staff at their annual sales conference, that I was forced to re-evaluate. Talking with them made me realize it was possible to be a good salesman and still be a good man. It all came down to two very different understandings of what makes a salesman good. 1. Can sell anything to anyone? One of the first salesmen I met at the conference was a twenty-something-year-old who bragged he could sell ice to Eskimos – didn’t matter the product, he could sell it. He went on about how good he was at upselling, convincing principals to buy this and that add on. As he talked I noticed something he didn’t. His fellow salesmen were not impressed. I can’t remember now whether he was cut off, but he was answered. A more experienced fellow made it clear that this is not what a good salesman does. In the days that followed I had a few conversations with this second gentleman, and was able to dig into what he thought sales was all about. 2. Can meet his customer’s needs His understanding was built on his love for God and a love for his neighbor. He saw his role as a salesman as trying to meet his customers’ needs. That could be a complicated task: it might involve explaining to a customer that they have a need they didn’t even know about. The product he sold, student agendas, weren’t standard school equipment in the same way that pencils, paper, and rulers are. But he believed in his product; in a very real way he was in his job for the same reason a good teacher takes her position: they both want to help students learn. He knew that his agenda could help students be better organized by helping them manage their time and keep track of assignments. There were features that could help teachers and parents too, and all for the price of only a few dollars each. His sales pitch wasn’t dependent on pressure – he presented the features of the agenda in as clear and concise a manner as he could, respecting both the principal’s intelligence and his time. A couple key differences So what’s the difference between the first sort of salesman – the one who thinks he can sell anything to anyone – and the second sort who is trying to meet the customer’s needs? Attitude is the biggest part of it. Instead of being full of himself, the Christian salesman is thinking of others, trying to serve them by offering the opportunity to buy a valuable product. A second difference is that a Christian salesman can only sell a product he believes in. Christians wouldn’t want to sell sand in the Sahara, even if our powers of persuasion were such that we could pull it off. A Christian salesman needs to be doing his customer a service that is to the customer’s benefit. It was no coincidence that the sales staff at this agenda company also had a role in product development. They were trying to meet customer needs, and after talking with the same principals and superintendents year after year, the sales staff could give valuable advice to the product development team about improvements, and good features to add. Conclusion I was grateful to meet this second salesman and his many godly sales colleagues. They changed forever the way I understood sales, showing there is a way to honor God in this field too. Of course, there are still the sleazy sort, and lots of them. In some companies there could be pressures to overhype products, and to push customers into buying options they don’t really need. But that shouldn’t make us steer clear of the sales field. We do need to be aware that we might face such pressures, and understand that in standing against them we could even lose our position. But at the same time, the servant-minded salesman is going to be appreciated by all his customers – honesty and integrity are valuable “sales tools.” In fact, the godly salesman I talked to was later honored as one of his company’s top sellers. If you have that servant mindset, and a product you can believe in, then sales can be a God-honoring job indeed!...

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Economics

What if selling could be a beautiful thing?

“I hate sales.” That phrase came up again and again while I was working with a group of Christian not-for-profit leaders. As we explored the issue together, it became painfully clear that worldly stinkin’ thinkin' had crept into their minds. For them, sales meant…. Prompting people to do something they didn’t want to do. Twisting people’s arms. Using people for your own good and not theirs. Images of cold-hearted, self-focused, not-for-the-good-of-others, coercive people dominated our discussion. It was time to move our stinkin' thinkin' to Kingdom thinking. Over my 25 years as an entrepreneur, business and sales professional, one of the bigger challenges to overcome has been the negative sales mindset many Christ-followers have adopted. In my experience, many see “sales” as a dirty word… a “necessary evil” to somehow make their business work. In their thinking, “wouldn’t business be great if I didn’t have to sell”! But consider these questions: What if “selling” could be a beautiful thing? What if we looked at engaging in the sales process as a gift of service to the one with whom you are looking to “make a sale”? What if  you could quit focusing on selling and, instead, help the potential customer buy? What is your response? How do you view sales? What follows are five very "Deliberate sales mindsets" I invite you to make your own. If you do, these could be game changers for you and your business! They were for me! Deliberate sales mindset #1: THE PROCESS OF SALES IS BEAUTIFUL! God created work! Yes, we corrupted it as part of the Fall into sin, yet in the original design work was beautiful. Therefore sales, done in a Kingdom way, is also beautiful. (Genesis 2:2, Colossians 3:23, Ephesians 6:5-9) Do you believe that selling can be a beautiful process? Why or why not? Deliberate sales mindset #2 FOCUS ON LOVE! A Christ-following sales leader is called to show Christ’s “love” to the potential buyer. This is non-negotiable for one who is committed to Christ. Either the “Great Commandment” is the “Great Commandment” or it is not. If this is so, an essential focus for the sales person is to ensure that they “love” (Matt 22:34-40). This kind of love is where I choose to extend myself for the highest good of another. Deliberate sales mindset #3 CHOOSE TO SERVE! Your mindset is to serve and not be served. Jesus in Mark 10:45 says it well: “For the son of man did not come to be served but to serve and to give his life as a ransom for many.” And we are called to become imitators of Christ (Ephesians 5:1-2). Deliberate Sales Mindset #4 HUNT FOR VALUE! If “sales” is beautiful, and you are committed to loving the customer, then you are “free” to hunt for the value that will be meaningful for the customer. You are in pursuit of doing whatever you can to add value to your client’s world. Within the bounds of your well thought out business model you are free to listen well and ask thoughtful, meaningful questions. Pursue uncovering the value that may be hidden, just waiting to be discovered. Deliberate Sales Mindset #5 BE CURIOUS! Nothing will kill a sales opportunity faster than approaching it with a “know-it-all” attitude. Pride and ego are “show stoppers” for sales people (let alone everyone else). Think of the times you have encountered an arrogant sales person – I suspect not a great experience. Again, Jesus paves the way for us. He showed us, in His role, what it meant to operate with humility. (Phil 2:1-3 & 1 Peter 5:5-10) To bring authentic curiosity, where you are truly interested in what is best for your client, requires humility. Humility communicates that you are learning from this client; they will teach you what they need. You job is to offer a heart and mind that is keen to listen and learn from them. PERSONAL APPLICATION So let’s move our view of sales from stinkin' thinkin' to Kingdom thinking! Either by yourself or with the help of others in a group ask: Father, what are you teaching me about you, and your view of “sales”? What are you teaching me about my view of sales? How aligned is my view with yours? What actions would you have me take as I “sell”? And, is there someone you want me to share this with? Pete Kuehni is a partner at DeliberateU, a group offering business leadership mentoring for Christian business owners in their workplace, families and communities, with the goal of increasing their capacity to grow in both faith and business effectiveness. Their conviction is that God uniquely uses the marketplace to extend His kingdom purpose – to serve others while growing in faith, hope and love. You can learn more at DeliberateU.com where this article first appeared under the title "Tired of selling but you need more sales?"...

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Economics

Counting our blessings: Ways the world is getting better

With all the bad news we read and hear about each day, it’s easy to miss the good news. But if we are to "forget not all His benefits" (Ps. 103:2) then we shouldn't overlook the many ways that today's generation is more blessed than we have ever been. The big news? Mankind's material well-being – our overall wealth – has increased rapidly in recent decades, and that's alleviating poverty and lengthening life-spans for billions of people. In terms of daily living, things are generally getting better and better. In fact, the twentieth century witnessed the greatest improvement in living standards in the history of the world. People today live better and longer than at any time in history. This is the theme of a book by economists Stephen Moore and Julian Simon entitled It's Getting Better All the Time: 100 Greatest Trends of the Last 100 Years. They demonstrate that by every material measure, human life has dramatically improved since the early twentieth century. The also explain why this occurred, and credit it to the drive for innovation that results from free enterprise capitalism. Health Moore and Simon's focus is on the United States, partly because they themselves are American, but maybe more so because the United States has long been at the center of innovation and technological development. The United States has led the world in improving the living conditions of mankind because of its entrepreneurial, free enterprise economy. So what sort of improvements do they highlight? One of the most significant of the twentieth century is in the area of health. “The health of Americans improved in ways during the 20th century that can only be described as miraculous. Death and infant mortality rates plunged; life expectancy rose by 64 percent.” Many diseases were almost wiped out. Cancer rates have increased, of course, but that is because people are living longer. Decades ago people generally died younger and therefore didn’t live long enough to get cancer. Food and recreation Today food is incredibly plentiful and inexpensive. “Never before in history and in no other society has the common working man been able to afford such a bountiful basket of tasty foods to put on the kitchen table as Americans can today.” Historically, one of the greatest challenges that most people faced was avoiding starvation. Now, in North America, one of the greatest challenges is avoiding obesity! Similarly, wealth is more plentiful: “It is amazing but true that more financial wealth has been generated in the United States over the past 50 years than was created in all the rest of the world in all the centuries before 1950." As a result, even the poorest Americans often own a car and a color TV, not to mention other conveniences. Another effect of the wealth is that Americans “spend more on recreation and entertainment than any other society in history.” Environment All of this progress has come at a tremendous cost, right? We all know the environment was polluted and ruined in the rush to create wealth. Actually, that’s not true. Moore and Simon state: “The fact is that one of the greatest trends of the past 100 years has been the astonishing rate of progress in reducing almost every form of pollution." Air pollution in the United States has decreased steadily since the 1970s. Water pollution in lakes, streams and rivers has also decreased substantially during the same period. Americans have been criticized for using a disproportionate amount of the world’s natural resources. With only about 5 percent of the world’s population, the USA consumes between 20 and 40 percent of the earth’s resources. But through technological improvements, the USA has been making ever-greater amounts of natural resources available for use. Resource scarcity is less of a problem now than ever before. As Moore and Simon put it, “The essential point is that Americans are not resource destroyers but resource creators, who will leave future generations with a greater abundance of nature’s bounty.” How did it happen? The dramatic improvement in living standards during the twentieth century demands an explanation. And why did the majority of these improvements began in the USA? The answer to both of these queries is rather simple, according to Moore and Simon: "Why did so much of the progress of the past 100 years originate in the United States? Our shorthand answer is, Freedom works. The unique American formula of individual liberty and free enterprise has cultivated risk taking, experimentation, innovation, and scientific exploration on a grand scale that has never occurred anywhere before." During the twentieth century other countries also had capitalistic economies, such as Canada and Australia. But the USA had somewhat greater economic freedom leading to greater economic growth. “America got rich at such a faster pace than other nations in the 20th century quite simply because no other place on earth cultivates the entrepreneurial, inventive spirit of human beings more than the United States does.” Of course, many people think that capitalism is evil and that prosperity will result from government direction through socialism. But the empirical evidence demonstrates that socialism does not lead to economic prosperity for the average citizen (although it may lead to financial prosperity for the socialist government’s officials). According to Moore and Simon, the historical record shows that “Nations that have tried to use central planning as a formula for creating prosperity have been miserable failures.” This means that as governments get bigger and bigger, as is happening in the USA today, economic prosperity is threatened. In other words, “when government gets too big and intrusive, it can kill the goose of private enterprise that lays the golden eggs.” The bad side of the twentieth century Of course, the twentieth century also saw some terrible events that led to the deaths of millions of people. Does this contradict the Moore-Simon thesis? No. Those great tragedies were mostly caused by governments. National Socialism in Europe, and international socialism (i.e., communism) in Europe and Asia, account for the bulk of human slaughter in the twentieth century through wars and attempts to transform society. Socialism is dangerous and harmful. In this respect the bad side of the twentieth century does not contradict the optimistic view of innovation and progress offered by Moore and Simon. It was not free enterprise capitalist countries that caused those great tragedies; it was socialist countries. This bolsters their case: “The enduring lesson of the 20th century is that the only real restraint on progress is a government that smothers the human spirit.” Troubling trends Moore and Simon also acknowledge that there are some troubling trends that put a damper on their enthusiasm. Interestingly, although they don’t realize it, most of the problematic trends they identify are related to the decline of Christianity in the United States: the increase in taxes and the size of government, the decline of the traditional family, the decline in educational quality, the increase in violent crime, and the increase in suicide. These trends all occurred during the twentieth century at the same time as material conditions for human living were improving, and they are mostly cultural rather than economic. It is worth noting that God warned Israel in Deuteronomy that material prosperity can lead to apostasy. He promised to make them prosperous and then stated, "Take care lest you forget the LORD your God by not keeping his commandments and his rules and his statutes, which I command you today, lest, when you have eaten and are full and have built good houses and live in them, and when your herds and flocks multiply and your silver and gold is multiplied and all that you have is multiplied, then your heart be lifted up, and you forget the LORD your God (Deut. 8:11-14). The USA (along with the other Western countries) has become tremendously prosperous, and in its prosperity it has turned away from God. Christianity is no longer the powerful cultural force over American society it once was. Affluence, in other words, can have a downside by making people feel self-sufficient and no longer dependent on God. Conclusion Nevertheless, the dramatic improvement in living standards that occurred during the twentieth century is clearly a good thing. There is less poverty, less starvation, and less suffering. Who would want to return to the bad old days? The innovation and technological development that results from free enterprise capitalism increases human wellbeing over time. There are bad things happening every day, for sure. But there are also good developments that should be recognized and celebrated. These kinds of improvements will likely continue as long as governments don’t get in their way through excessive taxation and regulation. Economic freedom is a necessary condition for the material progress that reduces poverty and raises the standard of living for people around the world. Dr. Michael Wagner is the author many books, and is a regular contributor to Reformed Perspective. This article first appeared in the November 2014 issue....

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Economics

BUSINESS IS BEAUTIFUL! How do you view your business?

If you are an average healthy, able-bodied North American you will spend at least half of all the waking hours in your life at work (which, for most of us, is a separate place and community from what we call “home”). You will spend the majority of the remaining available hours engaging the marketplace in some way. Given that level of involvement, it’s remarkable how negative our outlook often is of work, business and the marketplace. Work continues to receive a bad rap. The world of business is often characterized as a cold, calculating, sometimes cutthroat place where relationships are exploitative and largely dysfunctional. We might be tempted to think that, at its best, doing business should be nothing more than money changing hands. Terms like “work/life balance” indicate a prevalent notion that there is no life at work. Rather life is something we escape to after work. Similarly, a saying like “living for the weekend” would indicate that we view work as an unfortunate but necessary detour on our way to our real life. And if we’re fortunate enough to not be suffering through feelings of drudgery, perhaps we’re still at a loss as to the meaning of it all. In the Christian community especially – how many Christ followers haven’t had an inferiority complex about their work; as if church ministry was somehow a better or more faithful endeavour than whatever it is that they put their mind to from 8 AM to 5 PM each day? How many console themselves with the idea that the work they do provides funds for ministry which is where the “real meaningful” work in our world is done? A necessary evil? But is that really true? Is ministry the only way to really obey the Great Commandment and Great Commission? Is business only a necessary evil in the process? Consider what James K.A. Smith, editor of Comment magazine once wrote. When we spend our money, we are not just consuming commercial goods, we are also fostering and perpetuating ways of being human. To be a patron is to be a selector, an evaluator, and a progenitor of certain forms of cultural life. You didn’t realize that you exercised such power did you? Our entire lives, including the purchases we make and the businesses we patronize, tell a story. If we are impacting culture – if we are telling a story – as patrons, then wouldn’t we be doing the very same as producers? Our businesses are also an opportunity to impact the world around us. Consider the influence we can have in our business life with: our employees, customers, contractors and suppliers, the entrepreneurs we encourage the business leaders we meet the organizations we build, the products we develop, the work we produce, the services we deliver, the way we serve our customers and the way we cooperate with each other at work. All of this too, reflects what it is to be human. All of this too is “ministry.” Our work is a prime opportunity for us to create beauty. Not a superficial surface beauty but the kind of beauty that flows out of love. The kind of beauty that reveals something “other.” Business is an opportunity for beauty Makato Fujimura, founder of the International Arts Movement, says: Human beings cannot live for a long time in a place bereft of beauty. We hunger for beauty if we are robbed of it. True beauty nurtures our deepest longings. Our time spent at work and in the marketplace has an impact. All the time and all the resources available to us on the job and all the activities we engage in offer us an amazing opportunity to meet not just people’s physical needs but also their deepest needs and influences our understanding of what is to be human in the process. Fujimura continues… In our pragmatism, beauty and art have been exiled to the peripheral realities of our culture and our business environments. So we can approach work as something to be endured. Or we can see it as an opportunity to encourage something beautiful. Love transforms our businesses from cold, hard utilitarian structures into powerful catalysts for human flourishing. Our leadership – creativity – innovation – organization – resources and the power we’re each given, everything in the world of business tells a story. When love for God and neighbour is the driving force in our life – including our businesses – the story that that tells addresses our fellow man’s deepest longings. Because when love drives our business, “business is beautiful.” Jason Bouwman is the founder of Compass Creative (CompassCreative.ca).  Questions for further study How do you view your business? Do you see it as beautiful or a necessary evil? Why? Discuss your perspective of business with a friend or colleague. What is their feedback to you on your perspective of how you view your business? What steps can you take to help you and others see that, by design, business can be beautiful? ...

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Economics

What is "Equal Pay for work of Equal Value"?

Canada's Liberal government has announced plans to bring in “equal pay for work of equal value” legislation by 2018. It would apply to almost 900,000 Canadian employees, including not only federal employees, but also anyone working in federally regulated sectors like banks and airlines. To be clear, we're not talking about "equal pay for equal work." That's the idea that if two people are doing the exact same work, and to the same quality, and for the same amount of hours – if it is exactly the same – then the federal government should pay them the same. That makes good sense. But what we have here is the government deciding they are going to intervene in situations where people are doing very different work from one another. And the government is going to figure out how much their work should be worth, and whether they are doing work "of equal value." None of the newspapers reporting on this can spot the huge glaring problem with this - they talk of it as if it is simply a matter of administrating it right. So what is the problem? Who decides how work should be valued? Consider this: how valuable is the work done by a second string back-up goaltender on an NHL team? He might still make several hundred thousand, even a million or two, and yet he's not doing all that much. Meanwhile a good teacher is helping form the next generation of minds – what could be more important? Yet this teacher isn’t likely to make even one hundred thousand. Whose job is more valuable? A bureaucrat might decide it is the teacher. But are we going to start paying our teachers millions to even it up? What we have here is an example of the "diamond water paradox." While water is more important for life than diamonds (we can't survive more than 3 days without water, but we can get by a lot longer without diamonds) water remains much, much cheaper than diamonds. Why is that? As we all know, it's because water is far more abundant than diamonds. Or to say it the other way around, diamonds are more expensive than water because they are rarer...even though they aren't more important or more useful. So something’s price is not always determined by how useful it is. There are other factors involved, and when it comes to jobs, that may also include how ready a supply there is for this position vs. that position. Teachers are in a far more abundant supply than NHL players of any type. That's why the NHL player gets more. If we start arbitrarily deciding this job is the equivalent of that one, and so both should get the same pay, only bad things can result. In our example it would either mean bumping all the teachers' salaries up substantially (which we can't afford) or lowering the goaltenders' salaries to just a hundred thousand. But if these goalies are any good they could make more than that overseas. And so, suddenly, we've created a situation in which there is a shortage of quality second-string goalies because the government restricts what they can be paid. Of course, the government isn't going to restrict goalies' pay – this is a goofy example. But the principles are just the same – the government is going to set up some sort of system of deciding what work is equal to which. And because it's going to ignore simple economic rules (like scarcity driving prices up) it's going to be a mess.  ...

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Economics

Let's not be the squeaky wheel

Fewer people are using VIA Rail, more trains are behind schedule, and the Crown corporation continues to bleed money by the millions: that’s what Canada’s Auditor General found when he took a close look at the passenger service this spring. In 2014 VIA had revenues of $280 million, but spent $597 million in operating costs, plus another $82 million in capital projects (putting down tracks, etc.). That works out to a loss of $399 million, all of it covered by the government. So what did taxpayers get for their money? Well, an economy ticket for a four-day trip from Vancouver to Toronto is roughly $500, but the true cost is $1,100, with the government chipping in the difference of $600.  Even with government subsidies of $55 million for the Vancouver-Toronto route, VIA Rail can’t compete on speed or price. In comparison an economy ticket for a flight on WestJet for the same route can be had for $300 and will take five hours. A bus ticket for a three-day Vancouver-Toronto trip is as little as $250. Government intrusion into the marketplace has left us with a business that is slower, more expensive, and costs hundreds of millions of Canadian tax dollars each year. Why, then, does VIA Rail still exist? Because every time they cut service on unprofitable routes, ticket buyers – those who get the bulk of their ticket price paid for by taxpayers – protest. And these squeaky wheels continue to get greased. What’s the takeaway for us? Let’s not be that sort of squeaky wheel. We can make use of VIA’s service for as long as they exists – we don’t need to feel guilty about taking advantage of their subsidized ticket prices. Why? Because so long as their trains are going to keep running whether profitable or not, our ticket purchases will amount to a small decrease in VIA’s overall losses. However, if VIA proposes cutting a money-losing route – even our favorite route – then we must not squeak! It’s one thing to make use of wasteful government services, and quite another to demand the government continue providing these services. On what biblical basis can we argue that others should be required to subsidize our scenic train trips? SOURCES: VIA Rail Canada Annual Report 2014; 2016 Spring Reports of the Auditor General of Canada: Via Rail Canada Inc. – Special Examination Report - 2016...

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